Refund policy

LUXIVA RETURN & REFUND POLICY

Due to the nature of our products, all sales are final.

We do not offer returns or exchanges for:

• Change of mind
• Incorrect size
• Color preference
• Failure to review our Size Guide before purchasing
• Items that have been worn, washed, altered, or used

This policy applies to all LUXIVA products, including:

• Activewear
• Leggings
• Sports bras
• Two-piece sets
• Bodysuits
• Shapewear

For hygiene and quality-control reasons, we do not accept returns or exchanges for items that have been worn, washed, or used.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please include:

• Your order number
• Clear photos of the item
• A brief description of the issue

Email: info@luxivaactivewear.com

Our team will review your request and, if the issue is confirmed, provide an appropriate resolution, which may include a replacement, store credit, or refund, at LUXIVA’s discretion.

Please note: We are not responsible for issues resulting from improper care, washing, or use of the product. Please follow our Care & Wash Instructions.